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Your privacy

Privacy Policy

This policy explains what information Tulum Ruins Tours collects, how it is used, and the choices you have. It applies to this website only, not to the third-party booking platforms you may be sent to.

Information we collect

If you use the contact form, we receive the name, email address and message you submit, so we can reply. Like most websites, our host also records standard technical data such as your IP address, browser type and the pages you visit, for security and to understand general traffic patterns. We do not ask for or store payment details — all payments happen on the booking platforms.

Cookies and third-party content

The site itself uses minimal cookies. Some features load content from third parties, which may set their own cookies once activated: the map on the getting there and site-map pages is a Google map that only loads — and only then may set cookies — if you click to load it. When you follow a booking link, the destination platform (Viator or GetYourGuide) may set cookies on its own site to track the referral; that is governed by their privacy policies, not this one.

How your information is used

Contact-form details are used only to respond to your message and are not sold or shared for marketing. Technical log data is used only in aggregate, for site security and performance. We do not build advertising profiles of visitors.

Your choices

You can block or delete cookies in your browser settings, and choose not to load the embedded map. If you have contacted us and would like your message and details deleted, ask through the contact page and we will remove them.

Changes to this policy

This policy may be updated from time to time; the date shown at the top of the page reflects the latest revision. For any privacy question, please use the contact page.