★★★★★
Ana guided and Adrian drove, and both hotel pickup and drop-off ran to time. The tour stayed focused on the site rather than padding the day out.
Robert E. · Couple · April 2026
Tulum Ruins Guided Tour from Cancun and Riviera Maya
Tulum Ruins Tours Reviews
What travellers report after visiting the Tulum Ruins, in their own words, alongside every operator's own published rating.
What travellers consistently say
Four themes come up again and again across these listings. Guides are praised by name far more often than transport is. The heat is mentioned in almost every review written between May and September. The pickup circuit from Cancun is the commonest complaint, and it is a feature of shared transfers rather than of any one operator. And the entrance fee comes up repeatedly — travellers who expected one payment and met three.
★★★★☆
Two hours at the Tulum Ruins with about an hour of that free, which felt right in the heat. There were around twenty of us and it was hard to hear the guide at times.
David P. · Couple · February 2026
Tulum Ruins Guided Tour from Cancun and Riviera Maya
★★★☆☆
The tour itself was good but the pickup circuit in Cancun took the best part of two hours before we actually set off. Worth knowing if you are staying at the far end of the zone.
Dottie G. · Solo traveller · July 2026
Tulum Ruins Guided Tour from Cancun and Riviera Maya
★★★☆☆
The guide was excellent. The listing read as though admission was covered, and there was a further fee to pay at the gate that we had not budgeted for.
Dana S. · Couple · May 2026
Tulum Ruins Guided Tour from Cancun and Riviera Maya
★★★★★
Small group, comfortable transport, a Tulum Ruins guide who knew the site well, and snacks on the bus. Going in the morning was the right call once the humidity came up.
Ann G. · Family · February 2026
Tulum Ruins Guided Tour from Cancun and Riviera Maya
★★★★★
Corey was patient with a large group and clearly loves the subject. We came away knowing far more about the Maya than we expected to.
Jolene M. · Family · August 2026
Tulum Ruins Guided Tour from Cancun and Riviera Maya
★★★★★
Three completely different things in one day — the Tulum Ruins, snorkelling with turtles at Akumal and then a cenote. The tacos at lunch were better than we expected.
Marcus H. · Group of friends · March 2026
Tulum Ruins, Turtles in Akumal and Cenote tour
★★★★☆
Excellent value for a full day and the guide at the ruins was genuinely knowledgeable. It is a big group, so if you want something intimate this is not it.
Priya N. · Couple · January 2026
Tulum Ruins, Turtles in Akumal and Cenote tour
★★★★★
Sixteen of us at most, which made a real difference at the Tulum Ruins. Yal-kú lagoon was the surprise of the day and the beachside lunch was not an afterthought.
Elena R. · Couple · November 2025
Tulum Guided Tour, Magical Cenote, Lagoon Snorkeling and Beachside Lunch
★★★★★
A long day but well paced, and the guide gave us an hour to ourselves at the Tulum Ruins after the guided part. Bring more sunscreen than you think you need.
Tom B. · Family · April 2026
Tulum Guided Tour, Magical Cenote, Lagoon Snorkeling and Beachside Lunch
★★★★★
Having a private Tulum Ruins guide meant we could stop where we wanted and skip what we did not care about. Everything was paid for in advance, which after reading about the entrance fees was the reason we chose it.
Sarah W. · Couple · February 2026
Tulum Ruins Tour (Private, Half Day)
★★★★★
Picked up at seven and at the gate for opening, which meant photographs of El Castillo with nobody in them. Back at the hotel by lunchtime.
Jean-Luc M. · Solo traveller · December 2025
Tulum Ruins Tour (Private, Half Day)
★★★★★
Chichén Itzá is about two and a half hours from Tulum and the van time is real. The office handed out water, reusable bottles, granola bars and fresh bananas, which was a nice touch on a long day.
Repeat visitor · Returning traveller · January 2026
Chichen Itza, Cenote and Valladolid Small Group Day Trip
★★☆☆☆
Nearly two hours went on a shopping stop that was not in the advertised itinerary, while Valladolid — which was — got thirty minutes. Check the itinerary carefully before booking.
Katheryn M. · Couple · August 2026
Chichen Itza, Cenote, and Valladolid Tour
★★★★☆
Nine hours is a long day and it is worth knowing that before you book a Tulum Ruins tour. The cenote cavern was the highlight and the guides in the water were careful with weaker swimmers.
Andrea K. · Family · June 2026
Full Day Tulum Ruins Tour Cenote and Swimming with Sea Turtles
★★★★★
Cycling out to the Tulum Ruins in the cool of the morning beat sitting in a van, and the entrance fees were handled for us. Ten people maximum and the tacos were the best of the trip.
Nils A. · Couple · March 2026
Tulum Bike Tour - Mayan Ruins & Tacos + optional Cenote Swim
Operator ratings
These are the operators' own published figures, taken from each tour's booking listing. They are their numbers, not ours, and they move.
| Tour | Rating | Reviews | Departs from |
|---|---|---|---|
| Chichen Itza, Cenote, and Valladolid Tour | 4.7 | 25,461 | Cancun |
| Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch | 4.7 | 16,840 | Cancun |
| Tulum Ruins, Turtles in Akumal and Cenote tour | 4.9 | 2,224 | Tulum |
| Chichen Itza, Cenote and Valladolid Small Group Day Trip | 4.9 | 2,184 | Tulum |
| Tulum Guided Tour, Magical Cenote, Lagoon Snorkeling and Beachside Lunch | 4.9 | 1,966 | Cancun and the Riviera Maya |
| Full Day Tulum Ruins Tour Cenote and Swimming with Sea Turtles | 4.8 | 1,343 | Playa del Carmen |
| Private Tulum Ruins, Turtles in Akumal and Cenote Adventure | 4.9 | 799 | Playa del Carmen |
| Tulum Ruins Guided Tour from Cancun and Riviera Maya | 4.8 | 496 | Cancun and the Riviera Maya |
| Coba, Tulum, Multun-Ha Cenote and Mayan Museum Reduced Group | 4.8 | 352 | Playa del Carmen |
| Tulum & Cenote Adventure | 5.0 | 262 | Playa del Carmen |
| Tulum Ruins Tour (Private, Half Day) | 4.9 | 238 | Tulum |
| Tulum Ruins, ATV Extreme, and Cenotes Tour from Riviera Maya | 4.4 | 183 | Playa del Carmen |
| Tulum Mayan Ruins and Cenote Swim from Cancun with Lunch | 4.5 | 156 | Cancun |
| Tulum Bike Tour - Mayan Ruins & Tacos + optional Cenote Swim | 4.9 | 108 | Tulum town |
| Ruins of Tulum Expres Half Day Private Tour | 5.0 | 81 | Playa del Carmen |
| Tulum Ruins & Cenote guided private tour from Tulum and Riviera Maya. | 5.0 | 80 | Tulum |
| Small group tour in Tulum Ruins - Cenote Cave and GoPro pictures | 4.9 | 55 | Tulum |
| Tulum Ruins & Cobá Ruins Adventure (Private, Full Day) | 5.0 | 17 | Tulum |
| ATV Single, Tulum Ruins & Underground Cenote from Cancun | 5.0 | 8 | Cancun |