Ratings & feedback
Travellers have left more than 50,967 reviews across the 15 Tulum and day-trip tours featured on this site, averaging 4.7 out of 5. Below is the combined rating, how each operator scores, and a cross-section of recent reviews — the glowing and the critical, including the ones that flag the fees you pay at the gate.
Combined traveller rating across the 15 tours listed on Tulum Ruins Tours, from more than 50,967 verified reviews on the operators' own booking platforms. Ratings and counts are the operators' live figures.
| Operator | Rating | Reviews |
|---|---|---|
| Sat Mexico Tours | 4.7 | 25,204 |
| Amigo Tours | 4.7 | 16,245 |
| Mexico Kan Tours | 4.9 | 2,178 |
| Ocean Tours Mexico | 4.9 | 2,139 |
| Cancun Adventures | 4.9 | 1,950 |
| Ekinox Tours | 4.4 | 1,140 |
| Mexico Kan Tours | 5.0 | 523 |
| Cancun Adventures | 4.8 | 485 |
| Excursiones Riviera Maya | 4.8 | 352 |
| Yucatan Eli's Tours | 4.9 | 237 |
Paraphrased from recent public reviews on the tour listings; the traveller's first name and month are their own. We include critical reviews as well as positive ones — the recurring theme is the site and park fees collected on the day, which is exactly why every tour card here lists them.
“A really informative visit — the guide clearly knew the history of the site and was passionate about it.”
Heidi S. · Tulum Ruins Guided Tour · Jun 2026
“My wife and I learned so much about Maya culture. Lalo and Nes were great company, and a couple of hours very well spent.”
Robert E. · Tulum Ruins Guided Tour · Apr 2026
“A stress-free morning at Tulum. Arun was a knowledgeable guide and our driver kept everything on schedule.”
Amy R. · Tulum Ruins Guided Tour · Apr 2026
“Ricardo knew the history of Tulum and the ruins inside out, which made the whole trip.”
Lizette D. · Tulum, Cenote & Lunch · Feb 2026
“Transport was on time and well air-conditioned, and the guide looked after our group of twelve on a very hot day.”
Jeffrey G. · Tulum Ruins Guided Tour · May 2026
“The guide was great, but be aware there's an extra admission fee of around US$35 that wasn't clear until the day before — bring cash for it.”
Dana S. · Tulum Ruins Guided Tour · May 2026
“There's an added charge at the gate the operator says is a tax; it's collected on the day, so factor it into your budget.”
Sarah S. · Tulum Ruins Guided Tour · Apr 2026
“Good tour but a quick one — a fair amount of the time goes on hotel pickups and drop-offs, so set your expectations for the pace.”
Shelby B. · Tulum Ruins Guided Tour · Apr 2026
“An interesting Maya site right by the ocean. You can't climb the ruins, and it's very hot in summer, so take water.”
Brent G. · Tulum Ruins Guided Tour · Jun 2026
“We enjoyed Tulum and the cenote; the lagoon was just okay and lunch came late. The long drives between stops were the main downside.”
Nancy L. · Tulum, Cenote & Lunch · May 2026
“Tulum, the cenote and lunch were the highlights. Snorkelling was underwhelming, and the day ran longer than the listed time.”
Alexandra P. · Tulum, Cenote & Lunch · Mar 2026
“It takes a while to gather everyone at the start, but the visit to Tulum itself is well worth it.”
Yan G. · Tulum Ruins Guided Tour · Feb 2026
“Anna and the driver did an excellent job explaining the ruins. A professional team — highly recommend.”
Donald C. · Tulum Ruins Guided Tour · Feb 2026
“Everything was clearly explained up front, and the guide shared history both on the road and at each stop.”
Lori C. · Tulum, Cenote & Lunch · Apr 2026
“Lalo explained Maya history in a way that was easy to follow. The whole group enjoyed it.”
Cody S. · Tulum Ruins Guided Tour · Feb 2026
“Informative and well-timed if you want to be back at the resort by early afternoon. Free water and a cool towel were nice touches.”
Sue H. · Tulum Ruins Guided Tour · Apr 2026
Ready to pick one? Compare the best-reviewed options among our top Tulum tours, or browse the full grid of Tulum ruins tours. Every tour books with free cancellation up to 24 hours ahead.